If private lessons are canceled by 5:00 p.m. the previous day, the total amount will be refunded afterwards.

1. The general terms and conditions of the SBSSV apply
    
2. Provisions in connection with COVID-19 (SARS-CoV-2 virus / the coronavirus)
   1. Obligations and declarations of the Customer or Course Participant:
      The Customer is generally aware of the occurrence of the global COVID-19 pandemic and the restrictions as a result.
      
      In this respect the Customer is obliged to ensure familiarity with of all existing restrictions, rules of conduct and recommendations for action pertaining to the region in which the Ski & Snowboarding School is located. These also include the current COVID-19 regulations for accommodation and cable car businesses. The Customer is aware that rules of conduct which the same is independently responsible for observing e.g. such as regular hand washing with water and soap and other hygiene measures, social distancing, if necessary the wearing of a face mask where social distancing is not possible or even mandatory, coughing and sneezing into a paper handkerchief or the crook of the arm and refraining from greetings with physical contact could serve to prevent further spread of the virus by the Customer.
      
      The Customer must comply with all corresponding instructions of the Ski & Snowboarding School or ski hire business that serve to protect the health and safety of the contractual parties. These instructions concern premises of the Ski & Snowboarding School, the meeting place or assembly point and all locations that are visited during the lessons.
      
      The Customer also gives assurance that the same will comply with and follow corresponding instructions and rules of conduct which are communicated by third parties e.g. such as lift or cable car businesses, accommodation businesses, catering businesses or other businesses which the Customer uses at a time that coincides with use of the services of the Ski & Snowboarding School.
      
      The Customer declares that the same has had no typical symptoms of COVID-19 in the last 14 days before initial attendance at the lessons.The Customer also declares that to the knowledge of the same the Customer has had no contact with people infected with COVID-19.
      
      The Customer declares that the same will stay away from the lessons and will contact the telephone health advice line on 1450 to give further clarification there in the case of symptoms e.g. such as a dry cough, shortness of breath, loss of sense of taste or smell, sore throat or fever that occur before the start of a lesson. This also applies if the Customer suspects that the same is suffering with COVID19 or an illness that has not yet had further medical clarification.
      
      If relevant symptoms occur or the suspicion of suffering with COVID-19 arises during the lessons then the Customer will immediately inform the Ski & Snowboarding School of this so that the Customer can be immediately isolated from other people.
      
      The Customer acknowledges that the occurrence of infection with COVID-19 or proof of infection even in only one other customer of the Ski & Snowboarding School could result in performance of the contractual service by the Ski & Snowboarding School having to be cancelled and all customers attending the lessons consequently having to be placed in quarantine or to undergo COVID-19 testing at the Customer’s own expense.
      
      The Customer acknowledges that the personal data of the same will be used for the purpose of contact tracing (in connection with COVID-19) with respect to the Ski & Snowboarding School and the Customer consents to this.
       
   2. Special provisions for contractual relationships:
      The service performance is possible for the Ski & Snowboarding School: If performance of the contractual service is possible for the Ski & Snowboarding School and the Customer does not attend the lessons then the provisions outlined above under “cancellation conditions” apply correspondingly. This is also the case if the Customer cancels or has to cancel the attendance of the same at the lessons because of proven or suspected infection of the Customer with COVID-19 before or during the contractual performance by the Ski & Snowboarding School.
      
      The service performance of the Ski & Snowboarding School is certainly possible as long as the use of piste areas is not completely prohibited or cable car or lift operation is not completely halted in the ski resort where the Ski & Snowboarding School is based. The closure of any accommodation business used by the Customer, closures of third-party businesses or the emergence of infections in third parties in the location or region where the Ski & Snowboarding School is based do not render service performance by the Ski & Snowboarding School impossible. The same applies for any potential departure obligations or departure recommendations affecting the Customer owing to corresponding travel warnings or recalls by states for their own citizens if these were foreseeable or must have been foreseeable for the Customer on the basis of the information obligations applicable to the same.
      
      The service performance is entirely or partially impossible for the Ski & Snowboarding School:
      In the following cases the corresponding performance obligation of the Ski & Snowboarding School shall cease entirely or partially for the contractual period and the Customer shall receive a voucher that is redeemable at a later date for a corresponding subsequent period of lessons unless the Customer makes a written request for a corresponding refund of the fee already paid by the same:
      • Regulatory business closure or universal business closures if these also affect the business of the Ski & Snowboarding School,
      • Regulatory cessation of operation of all lift and cable car businesses if the operation is essential for the service performance by the Ski & Snowboarding School,
      • Officially ordered quarantine for the entire location or entire region where the Ski & Snowboarding School is based or • Government-ordered departure obligation affecting the Customer if the same was unable to anticipate it.
      
      The performance obligation of the Ski & Snowboarding School shall also cease if the ski or snowboarding instructor accommodation used by ski or snowboarding instructors of the respective ski & snowboardingschool is affected by official closures or other health precautions such as quarantine measures or mandated isolation owing to the occurrence or suspected occurrence of one or more COVID-19 infections there among ski or snowboarding instructors or third parties and if at least 10% of the members of teaching staff of the Ski & Snowboarding School are absent as a result. The Ski & Snowboarding School is specifically not obliged to buy in teaching services.

Important Information about Your Order

If the group is reduced to fewer than 4 participants, we reserve the right to consolidate groups or to reduce the total number of lessons.

Due to flexible organization, actual instructors may change on multiple occasions.

We reject any liability whatsoever for all accidents which may occur during or before ski lessons. Accident and liability insurance are a personal matter for course participants.

Fee reimbursement due to injury or illness is only possible with an attestation of a physician or doctor. Only unused days (remaining difference) are reimbursed.

Lessons canceled due to prevailing weather conditions (force majeure) are not made up.

Private courses are held in all weather conditions.

The course ticket is non-transferrable! Unused course days are forfeited!

All deliveries and services of the ski school resulting from online bookings via the Internet or other online services are subject to these terms and conditions.

Online Content

The ski school / ski rental center (hereafter referred to as "author") assumes no liability whatsoever for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author, related to material or ideal damage and which have been caused by the use or improper use of the information provided, or by the use of inaccurate and incomplete information, are expressly ruled out in so far as the author has not acted in a way which is demonstrably either intentionally or grossly negligent.

All offers are subject to change and are non-binding. The author reserves the expressed right to amend, add to or delete parts of pages, or the entire offer, without special notice.

References and Links

With regards to direct or indirect references to external Internet sites ("links") which are themselves outside the field of responsibility of the author, liability for illegal content will only then be assumed if the author has knowledge of the content of those sites and it is technically feasible and reasonable for the author to prevent usage of said sites.

The author hereby expressly declares that, at the time links were installed on this site, no illegal content was apparent on the targeted sites. This declaration applies to all links placed within its own Internet site, as well as to entries in mailing lists created by the author and to comments in the photo gallery.

Sole liability for illegal, erroneous or incomplete content, and particularly for damages which might by caused by use or non-use of any such information supplied, is borne by the provider of the target site, and not by the provider who included a link to that particular site.

Copyright and Trademarking

The author makes every effort in all publications to respect copyright on all graphics, audio files, video clips and texts, and to make use of self-created graphics, audio files, video clips and texts, or to avail himself of non-licensed graphics, audio files, video clips and texts.

All those brand names and trademarks cited in the author's Internet platform, some of which are, on occasion, protected by third parties, are subject without restriction to applicable copyright laws and the proprietary rights of the registered owners. The conclusion should not be drawn from their mere naming, that trademarks are not protected by third-party rights.

Copyrights for those objects published and created by the author himself, remain solely with the author. Duplication or use of such graphics, audio documents, video clips and texts in other electronic or print publications, is not permitted, except with the expressed permission of the author.

Booking and Reservation of Ski and Snowboard Courses

Fees for ski courses do not include use of ski lifts. The ski school does not provide compensation for instructional time lost due to interruptions in lift service.

Payment

Credit card payments in favor of the ski school are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as TREKKSOFT TOUR BOOKING on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.Please send an e-mail to support@payyo.ch for all inquiries regarding your credit card payments and chargebacks.

Jurisdiction, Place of Delivery and Legal Options

Place of delivery is the headquarters of the ski school / ski rental center. In the event of dispute, the court with jurisdiction at the location of the headquarters of the ski school / ski rental center will adjudicate the matter. All matters are governed by Austrian law. The contractual language is German.